Students and Parents
Matching with a Gooroo
- How quickly can you match me with a Gooroo?
- How do I get matched with a Gooroo?
- How do I know my tutor will be a good fit?
- Where do I meet my Gooroo?
- How do I find the right tutor?
- How do I book a session?
Sessions and Feedback
- Is there a student app?
- How do I contact my Gooroo?
- What is your Gooroo Guarantee?
- How can I view feedback for a session?
- Can I meet with a Gooroo on the weekend?
- How can I reschedule a session?
Membership & Payment
- What is membership, and what does it include?
- How many hours of tutoring do I need?
- How do I pay for a tutoring session?
- How can I change my membership plan hours?
- What happens to unused hours?
- What does it mean to pause my membership?
Online sessions and the Virtual Classroom
My Student or Parent Account
- Is there a parent app?
- How do I resume my membership once it's been paused?
- How do I create an account?
- How do I reset my password?
- How do I update my credit card?