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  2. Students and Parents
  3. Membership & Payment

Membership & Payment

  • What is membership, and what does it include?
  • How many hours of tutoring do I need?
  • How do I pay for a tutoring session?
  • How can I change my membership plan hours?
  • What happens to unused hours?
  • What does it mean to pause my membership?
  • Can I still use the tutoring hours in my student account when my membership is paused?
  • How do I reactivate my membership after it’s been cancelled?
  • Can I cancel my membership?
  • How can I contact my Personal Learning Consultant?
  • When will my decrease in monthly hours take effect?
  • When will I be billed if I increase my plan hours?
  • Can I pay by cash, check, or money order?
  • Does my tutor have my payment information?
  • How do you keep payments secure?
  • When will I be billed?
  • How do I sign up for tutoring?
  • Do I need to be a member to meet with a Gooroo?
  • How can I change my payment method?
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