Logo

Help Center

  1. Gooroo Help Center
  2. Students and Parents
  3. Membership & Payment

How do you keep payments secure?

We use Stripe, a highly reputable third-party vendor, to secure and process all of our payments. Neither Gooroo’s team nor Gooroo tutors can access your payment information. Learn more about Stripe’s privacy policies here.

Can’t find your answer in our support center? Contact us.

Articles in this section

  • What is membership, and what does it include?
  • How many hours of tutoring do I need?
  • How do I pay for a tutoring session?
  • How can I change my membership plan hours?
  • What happens to unused hours?
  • What does it mean to pause my membership?
  • Can I still use the tutoring hours in my student account when my membership is paused?
  • How do I reactivate my membership after it’s been cancelled?
  • Can I cancel my membership?
  • How can I contact my Personal Learning Consultant?
See more
Learning
  • Request a Gooroo
Teaching
  • Teach with us
Support
Help Center | Contact us

© 2019 BOK Solutions, Inc.

Terms of use | Privacy policy