We’re sorry to hear that! The missed session will not count toward your monthly hours. You can reschedule the session with your Gooroo or match with a different Gooroo. Please contact us at (646) 791-3081 or firstname.lastname@example.org so we can adjust your current hour balance.
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Articles in this section
- Is there a student app?
- How do I contact my Gooroo?
- What is your Gooroo Guarantee?
- How can I view feedback for a session?
- Can I meet with a Gooroo on the weekend?
- How can I reschedule a session?
- How can I schedule a new session with my existing Gooroo?
- What is Gooroo’s scheduling policy?
- How can I respond to a pending session request from my Gooroo?
- How can I view feedback for all my sessions in a particular subject?