Each membership comes with our Gooroo Guarantee: We’ll match you with another tutor if you’re not happy with the first session you have with your Gooroo. Once you've had your next session with your new Gooroo, we will not count the previous session toward your monthly hour balance.
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Articles in this section
- How do I contact my Gooroo?
- What is your Gooroo Guarantee?
- How can I view feedback for a session?
- Can I meet with a Gooroo on the weekend?
- How can I reschedule a session?
- How can I schedule a new session with my existing Gooroo?
- What is Gooroo’s scheduling policy?
- How can I respond to a pending session request from my Gooroo?
- How can I view feedback for all my sessions in a particular subject?
- What if I need to cancel a session?