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When will my decrease in monthly hours take effect?

Your new plan hours will be effective on your monthly renewal date, which you can find under the Account Settings page.

Can’t find your answer in our support center? Contact us.

Articles in this section

  • What is membership, and what does it include?
  • How many hours of tutoring do I need?
  • How do I pay for a tutoring session?
  • How can I change my membership plan hours?
  • What happens to unused hours?
  • What does it mean to pause my membership?
  • Can I still use the tutoring hours in my student account when my membership is paused?
  • How do I reactivate my membership after it’s been cancelled?
  • Can I cancel my membership?
  • How can I contact my Personal Learning Consultant?
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