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  2. Students and Parents
  3. Membership & Payment

Does my tutor have my payment information?

No, only you can access and modify your payment information. All of your payment information remains securely held by Stripe, our secure 3rd party payment platform. You can see Stripe’s privacy policy here.

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Articles in this section

  • What is membership, and what does it include?
  • How many hours of tutoring do I need?
  • How do I pay for a tutoring session?
  • How can I change my membership plan hours?
  • What happens to unused hours?
  • What does it mean to pause my membership?
  • Can I still use the tutoring hours in my student account when my membership is paused?
  • How do I reactivate my membership after it’s been cancelled?
  • Can I cancel my membership?
  • How can I contact my Personal Learning Consultant?
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