We’re sorry to hear that! The missed session will not count toward your monthly hours. You can reschedule the session with your Gooroo or match with a different Gooroo. Please contact us at (646) 791-3081 or firstname.lastname@example.org to let us know what happened so we can update your account.
Can’t find your answer in our support center? Contact us.
Articles in this section
- Is there a parent app?
- How do I resume my membership once it's been paused?
- How do I create an account?
- How do I reset my password?
- How do I update my credit card?
- How do I update my phone number?
- How can I change my password?
- How can I change my text notifications settings?
- How can I change my name or email address?