You can cancel your membership at any time. Simply give us a call at (646) 791-3081, let us know why you’re canceling, and we’ll take care of the rest! There is no fee to cancel your membership. You also have the option to pause your membership if you’re going away or would like to take a break. However, we’ll clear all the remaining hours in your account if you cancel your membership.
Can’t find your answer in our support center? Contact us.
Articles in this section
- How do I resume my membership once it's been paused?
- How do I create an account?
- How do I reset my password?
- How do I update my credit card?
- How do I update my phone number?
- How can I change my password?
- How can I change my text notifications settings?
- How can I change my name or email address?
- My Gooroo did not arrive to the session